• Customers agree to supply appropriate payment for the services received from Penguins Unlimited, in advance of the time period during which such services are provided.
• Customers agree that all setup fees are non-refundable once setup is completed.
• Customer is aware that if you are paying by credit card, prepayments will be billed and charged automatically, and that Penguins Unlimited may apply the amount due to the provided card at any time.
• All invoices are sent to customers via e-mail.
• If payment is received by Wire transfer, there is an administrative fee of $20 US per instance.
• Customer understands and agrees that Penguins Unlimited shall not be responsible for any charges or expenses that customer may incur resulting from overdrawing customer's bank account or exceeding customer's credit card limit as a result of an automatic or manual charge generated by Penguins Unlimited pursuant to this authority.
• Returned checks will incur an administrative fee of $25 US.
• Timely payment is crucial. All accounts that are past due by more than 5 calendar days are subject to 10% late Fee and interruption of service(s) without further notice. With all disconnection's, a $50.00 reinstatement fee will apply to reactivate the service(s) again.
  If customer's account is in default and their account is sent to collections, customer will be responsible for any collections fees that may apply.

Cancellation:

Penguins Unlimited reserves the right to cancel service(s) at any time. All fees paid in advance of cancellation will be pro-rated and refunded by Penguins Unlimited to customer if Penguins Unlimited initiates its right of cancellation and customer is NOT in violation of these Terms and Conditions. If cancellation is caused by customers and/or its client's breach of the Terms and conditions, then customer agrees that no refund is due. Customer understands that service(s) can be cancelled at any time effective the end of the 12 month contract.

Due to protection concerns, all account cancellations must be done in writing via mail or fax. Notifications of cancellation must include the company letterhead, account name, principal contact name with valid signature, last four digits of credit card number on file and reason for cancellation. Third party cancellations are not accepted.

Upon termination, either by Penguins Unlimited or Customer, for any reason, Customer is responsible for deleting his/her host registrations from domain registrar(s) within 10 business days. Customer further agrees to pay Penguins Unlimited all reasonable administrative costs if Penguins Unlimited must intervene in deregistering the hosts.

Disclaimer:

• Penguins Unlimited is not responsible for any damages your business may suffer.
• Penguins Unlimited does not make implied or written warranties for any of our services.
• Penguins Unlimited denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Penguins Unlimited.
• Penguins Unlimited will cooperate fully with investigations of violation of systems or network security at other sites.
• Penguins Unlimited will cooperate with law enforcement authorities in the investigation of possible criminal violations.
• Customers who violate systems and/or network security, may incur in criminal or civil liability.
• Penguins Unlimited reserves the right to amend its policies at any time. You will be held responsible for the actions of your clients in the matter described on these Terms and conditions. Therefore, it is in your best interest to implement a similar or stricter Terms and conditions or otherwise called Acceptable Terms of use policy.

  If you have any questions concerning the above stated terms and conditions then please email us